Why has my Payoneer Account not been approved yet?

BilolBilol Member Posts: 9
I submitted my account application on 17 July 2020 and I'm daily checking my mail till now I haven't received any mails.
So Why Has My Account Not Been Approved Yet?

Best Answer

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭
    Accepted Answer

    Hi @Bilol, there are open requests on your account. Please enter the Verification Center and provide the requested information.


  • BilolBilol Member Posts: 9
    My Customer ID: 39009626
  • BilolBilol Member Posts: 9
    >Hi @LauraPayoneer, but i can't see any open requests on my account. I entered the Verification Center, but there isn't any requested information!
  • BilolBilol Member Posts: 9
    @LauraPayoneer , it is like someone forgot to send me requested information
  • BilolBilol Member Posts: 9
    Hi @LauraPayoneer, just a few minutes ago I opened my account and entered the varification centre Then I've submitted all the required documents. It is strange that nobody required me any documents for two weeks! Thank you for your reply :)
  • nour200nour200 Member Posts: 4
    edited August 2020
    My bank account is still under review since 29 April! didn't receive any additional emails asking for more information, didn't receive an email stating that my bank account has been approved or denied
    and I can't even delete this bank account because it is under review, hope someone actually sees this and helps me out. I've tried every possible way of communicating with Payoneer support, contacted someone through the Payoneer Facebook page, sent a photo of my National ID to custhelp, commented on a previous discussion here in this community, BUT still no answer.
    C.ID: 37517856
    Reference Number:200702-014573
  • BilolBilol Member Posts: 9
    @nour200 You are right, something is wrong with it
  • nour200nour200 Member Posts: 4
    @Bilol yes, when I check my bank account I see "Action required" written but when I go to Verification Center, I find no requests.
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