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Live chat

erickLeslieFred
erickLeslieFred Member Posts: 4 ✭
in Ask The Community
Hello my ID: 39024838 why is there no live chat support available on my account?

Comments

  • erickLeslieFred
    erickLeslieFred Member Posts: 4 ✭
    and when I insert the live chat link on my own, it closes and does not connect to the operator here is a screenshot

    https://prnt.sc/tta34w
  • erickLeslieFred
    erickLeslieFred Member Posts: 4 ✭
    When contacting through https://payoneer.custhelp.com/app/Contact_en -> Send Message. It always sends automated reply from <[email protected]> with incorrect information. "My Requests" shows empty list, but I sent multiple requests in previous day
  • erickLeslieFred
    erickLeslieFred Member Posts: 4 ✭
    when to wait for an answer and what is the reason
  • Poltronas
    Poltronas Member Posts: 4 ✭
    Yep yep yep, you're basically describing exactly what I'm experiencing too. This site is a total mess and doesn't offer any kind of customer support whatsoever. There are at least 2 other guys I saw on the forum the past few days that have the exact same issue.

    Sorry I cant give u a good reply, but just know you're not alone in this
  • tarıkcelik442
    tarıkcelik442 Member Posts: 5 ✭
    müşteri kimligim 35278882 türkiyeden giriyorum ama canlı sohbet erişimim yok hesabımda yüklü miktarda param var ama hesabıma giremiyorum payoneer e güvendim satış yaptım ama paramı alamıyorum yetkili biri ile de görüşemiyorum hesabıma 100 200 euro para yatınca sorun olmuyorda 3000 4000 euro para yatınca neden kimse yok...
  • tarıkcelik442
    tarıkcelik442 Member Posts: 5 ✭
    müşteri kimligim 35278882 hesabımda canlı sohbet destegi neden gözükmüyor

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