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Unjust Closure of account

Azpeter Member Posts: 2
My account was closed this morning for no reason.....I simply asked to use DHL to resend my card which never arrived I called customer care days back we spoke about it..... I was asked to send my utility bill which I sent and I also forwarded my National I'd card through email..... only to wake up this morning to a CLOSED/TERMINATED account...

This is unfair Please reinstate my account I can undergo any verification you want including selfie with I'd card etc

I need my account back......

NB. The utility bill is the one issued by the district I live in...and also my National ID card is issued by my country.....

Reply ASAP


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Azpeter Hello,
    We see your account is still under review. We will have to wait for an update from our department to see how to proceed with this request. Kindly wait for this update via email

    Thank you.

This discussion has been closed.