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No notification regarding pending transactions

nadimrary
nadimrary Member Posts: 2 ✭
in Payoneer in Bangladesh
i sent a certain amount of money to my brother's account. the bank emailed him that he can NOT cash out that money until he submits the documents required by the respective bank.
they also informed him that they will that money for 1 month. then they return that to the sender (i.e to me).
my brother could not contact his bank as he was abroad. by laws, the payment is supposed to be returned to my payoneer account. i did not receive any notification yet from my payoneer account.
date of payment sending - 4th April, 2020. i have the screenshot of that payment (payoneer to local bank) as well as the email from that bank to my brother.

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