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Unjust Closure of account

Azpeter Member Posts: 2
ccount was closed this morning for no reason.....I simply asked to use DHL to resend my card which never arrived I called customer care days back we spoke about it..... I was asked to send my utility bill which I sent and I also forwarded my National I'd card through email..... only to wake up this morning to a CLOSED/TERMINATED account...

This is unfair Please reinstate my account I can undergo any verification you want including selfie with I'd card etc

I need my account back. So I can get out the little cash in it for Survival

NB. The utility bill is the one issued by the district I live in...and also my National ID card is issued by my country.....

Reply ASAP I need answers