You don’t have any available bank accounts at this time. For more information, contact us.

shaminaeemshaminaeem Member Posts: 1
Hello. I have made my account on Payoneer during April-May, 2020, and attach my bank details and also upload CNIC and passport. One of them approved in May and Passport which link to my bank verification was approved in June. but when I go to my bank section, neither my previous bank account is attached and I couldn't add a new bank account. There is a message showing as below

You don’t have any available bank accounts at this time. For more information, contact us.

I contacted multiple times to support the center and below is their last response. I don't know how my account is updated and what is the problem. It seems a very very slow response as my payments are stuck outside and I couldn't move further.

Please let me know either this problem can be solved, when?


Response 08/05/2020 06:38 AM
Thank you for your email and for providing us with the requested information. Your account has been updated accordingly.
We appreciate your business with us and apologize for any inconvenience caused.
Thank you,
Kim
Customer Care
Reference Number: 200609-005050
Your Customer ID: 37311134

Comments

  • NomozineNomozine Member Posts: 0
    I am unable to add a bank account in settings. it keeps showing me - You don’t have any available bank accounts at this time. For more information, contact us.

    Please Help!!
  • EdwinPayoneerEdwinPayoneer Confirm Email, Member, Administrator Posts: 420 ✭✭✭✭✭✭✭

    Hi there @Nomozine . For this, it could mean that your payment method is offline. You should check your dashboard in your Payoneer account to see if one of your balances/cards is blocked.

  • sumonbasharsumonbashar Member Posts: 0
    What is this ? I create 2 complain But not get any answer ? I can't add Any Bank Account
    and after submit my passport 7 days left but not verified why ?

    # 200907-035001 If You can solve it then no need to delete my account if not possible to solve it then complete 2nd request please
    # 200908-034234
  • sumonbasharsumonbashar Member Posts: 0
    What is this ? I create 2 complain But not get any answer ? I can't add Any Bank Account
    and after submit my passport 7 days left but not verified why ?

    # 200907-035001 If You can solve it then no need to delete my account if not possible to solve it then complete 2nd request please
    # 200908-034234
  • stevextremestevextreme Member Posts: 2
    You don’t have any available bank accounts at this time. For more information, - This is what I get, I tried to change from my paypal since I wanted to link it to my bank. So after I deleted the Paypal, this is what I am getting. Please respond and give a solution because I am receiving pay this week
  • stevextremestevextreme Member Posts: 2
    I have the same problem too
  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 856 ✭✭✭✭✭✭✭

    Hey @shaminaeem, we see that both of your bank accounts are approved.

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