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Passport verification problem

Payoneer Reply to me.
The document you provided is partially unreadable due to camera flash. Please resubmit the document and ensure it is completely clear and readable.

But this is not a phone Camera flash. This is a scanned copy. This is my country sticker.
So what can I do? They don't understand that this is not a camera flash. And I already Submit my passport to my account verification center.


  • shihabmahmud620
    shihabmahmud620 Member Posts: 5
    same problem. Maybe my passport scanned copy also declined because of this. I've submitted it again but no response this time. I don't have smart nid (only online copy) don't know what to do
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi, @mehady5644. We see that you provided a better document on the 07th of August. It takes around 3-5 business days for our approval department go over the information and reach you via email.

  • mehady5644
    mehady5644 Member Posts: 6
    @LauraPayoneer Thank you very much. I'm afraid to receive a payment from Clickbank.
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Great @mehady5644, let us know if you need any help :)

  • ruhithossain125
    ruhithossain125 Member Posts: 2
    It has been more than 7 days since I last provided the necessary information. I have yet to receive a notice. It should not take this long according to the information I received from previous workers on Fiverr. Please reply to this mail as soon as possible so that I may know why my registration has not been confirmed yet. Thank you.
  • mehady5644
    mehady5644 Member Posts: 6
    @LauraPayoneer I would like to change my Payoneer account name to the name of my passport. I am very close to getting paid. So Solve My problem as soon as possible.
This discussion has been closed.