Unable to withdraw Balance from USD

nomankhan124

Hi! I recently received my amount from fiverr to my payoneer account. the balance is also showing on my account but when I try to withdraw , it does not show me my USD balance. I have also a Jazz cash account attached with my payoneer but the USD balance also showing zero on my jazz cash account. please help me in this issue. thanks

LauraPayoneer

Hi there. The card is expired, that is why you can't withdraw. You need to order a new card via your Payoneer account. If you have any issues while doing it, it is always recommended to contact our Customer Support department - http://paynr.co/1vYn4xt via the link or sending a private message via Facebook/Twitter.

nomankhan124

Thanks for your quick response. OK, I try to contact on Facebook.

umairk83

Hi by mistake I have selected the Fiverr revenue card and ordered payoneer card. I want to cancel the payoneer requested card and transfer the payment to Bank Transfer. Please advise.