Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Where did my money go?

Sochi Member Posts: 2
So, I was recently sent a little commission from Amazon affiliate program 2 weeks back. I recieved the message that it has been sent to my account.
I checked my payoneer and I found nothing.
I waited for some days and still nothing.

Few days later, I got a mail from Payoneer that my ID Card was not accepted.
I resubmitted a new one but no response and I still haven't received the money sent.

Amazon said the money has left their custody.
So, where did it go please?


  • EmyPayoneer
    EmyPayoneer Member, Administrator, Moderator Posts: 262 ✭✭✭✭✭✭

    Hi @Sochi,

    Regarding your payment, we recommend you to contact directly our Customer Service here, which can be by phone or by mail.

    You can also contact us through the social network by sending a private message to the official Payoneer page on Facebook or Twitter.