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I entered my card number instead of my bank account number.

Ekimmanacap Member Posts: 1
Hi! I've reached out thru email and calls to both my bank and Payoneer regarding this issue, but it seems to be taking longer to get a response/solution.

So I accidentally placed my Card number instead of my Bank account number and withdrew(wire transferred) it to my bank account and received a confirmation email the next two days, yet I knew it wouldn't push thru my wrong account details.

I contacted my bank and they haven't tended to it yet and said only Payoneer gets to see if the transaction got rejected. Yet I called Payoneer and said to expedite the rejection if I called my bank and have them see the transaction records in which the bank said otherwise, they can't.

Is there a better solution to this?

Answers from Payoneer would be great. I love your service and it's my first time. and I know its also my fault.


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Ekimmanacap Hello,

    Please be advised that if you submitted incorrect bank details and withdrew to this bank account. It can take up to 14 business days for the funds to be rejected and returned back to Payoneer.

    You will need to kindly wait for the funds to return.

    Thank you.

This discussion has been closed.