Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Card is pending for approval for 26 days

alsjo
alsjo Member Posts: 2 ✭
in Ask The Community
Hi there

My card request has been on pending approval since 18 of July.
How do I know how long should it take to approve a card?

Answers

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @alsjo Hello,

    When requesting for the card, please make sure that everything is submitted on your end. You can know by logging onto your account ---> settings ---> verification center and submit requested information.

    If you have done so and have not received a reply yet, please contact our support center directly to initiate an investigation:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.

Categories