Card is pending for approval for 26 days

alsjoalsjo Member Posts: 2
Hi there

My card request has been on pending approval since 18 of July.
How do I know how long should it take to approve a card?

Answers

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,962 ✭✭✭✭✭✭✭

    @alsjo Hello,

    When requesting for the card, please make sure that everything is submitted on your end. You can know by logging onto your account ---> settings ---> verification center and submit requested information.

    If you have done so and have not received a reply yet, please contact our support center directly to initiate an investigation:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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