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Address verification.

I got issue with my address verification i have submitted my document but it’s still in under process i need help to verify i have tried to connect support but my call and live chat is disabled i have tried to make request through massage but that’s also unanswered. Can someone help me please.


  • EmyPayoneer
    EmyPayoneer Member, Administrator, Moderator Posts: 262 ✭✭✭✭✭✭

    Hi @hamzagulistan,

    Thanks for providing the requested documents.

    We forwarded the documents to the Approval Department and we will notify you as soon as we have an update.

  • hamzagulistan
    hamzagulistan Member Posts: 4
    Sure thanks
  • hamzagulistan
    hamzagulistan Member Posts: 4
    @EmyPayoneer Hi, after two days i'm still waiting for approval, My Customer ID is 22373583 can you please check what is the progress, or if possible i can have call option available again that'll sort of most of the issues
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @hamzagulistan Hello,

    Review times can take anywhere from 3 to 5 business days to complete. Kindly wait the estimated time frame.

    Thank you.

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Usually, it takes 3-5 business days for your approval department to go over the information and reach you back via email :)

This discussion has been closed.