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Help with the validation of my account

chedo Member Posts: 17 ✭✭
. I need help validating my account. It's been days since I submitted my documents, the photo of my ID card, an update of my residential address, and finally, a photo of a bank document to prove my residential address. Still nothing ... no response. Why is Payonner so slow to respond? It's really not good ... And even here it is very likely that a paying member will not answer me. I even sent private messages. I just want to have an answer, that my account is validated, and that I can receive my payments from Amazon. Thank you in advance for a possible response. My id : 39065715


  • EmyPayoneer
    EmyPayoneer Member, Administrator, Moderator Posts: 262 ✭✭✭✭✭✭

    Hi @chedo,

    Our system has indicated that you have previously submitted an application for a Payoneer Account. Please note that Payoneer's policy allows only one account per person, and therefore your newest Payoneer application was declined.

    If your first application has not yet been approved or was declined, kindly contact us via the e-mail address associated with that application and we will further assist you with the approval process.

    If you have any other questions regarding your account approval, we recommend you to contact our Customer Support Team in


  • dick123
    dick123 Member Posts: 2
    Bonjour payoneer Team, je n ai pas le service global payement sur Mon compte, j'avais envoyé les copies de ma carte d'identité nationale, depuis le 7 Août pour vérification. Jusqu'à présent je n'ai pas eu de réponse!! Veuillez m aider mon identifiant client est 38779645.
    Merci de me répondre
  • chedo
    chedo Member Posts: 17 ✭✭
    Hello @EmyPayoneer
    Thank you for responding to the discussion about my concern for approving my account. excuse me, but i made a mistake with my client id. rather it was: 38892897.
    It is for this ID number I was asking for help.
  • Valentino_Payoneer
    Valentino_Payoneer Member, Administrator, Moderator Posts: 172 ✭✭✭✭✭✭

    Thank you for your response. Please kindly provide this information to customer care directly via this link for further review.

    Feel free to contact us on Twitter or Facebook.

This discussion has been closed.