Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Address verification issue

hamzagulistan Member Posts: 4
ID: 22373583
Hello, I’m facing address verification issue i have submitted bank document with all requirements, it’s been in pending status for days, i have tried to reach out support but my call and chat options are disabled, i need help to verify so that i can get my card soon.
Looking forward for your response.


  • KiranPrasadSigdel
    KiranPrasadSigdel Member Posts: 3
    Kiran Prasad Sigdel
    Customer ID: 39159193
    Hello, I’m facing Payoneer card activation and verification issue I have submitted activation document with all requirements,it’s been in pending status for1week days, i have called and tried to reach out contact to Mary on customer care support account unblock for activation card, i need help to verify so that i can get activation my card soon. Looking forward for your response.Thanks
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @KiranPrasadSigdel Hello,

    Our records show that this account is closed because you already have an active Payoneer account.

    Kindly use that account.

    Thank you.

This discussion has been closed.