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Withdraw Remaining Balance

Payoneer blocked my account and all kinds of support for me without letting me withdraw my remaining money.

I made a withdrawal on 8th July, it was $1340.

And then it showed “Balance Blocked” on my account.

On 15th July, I got a mail that the withdrawal was canceled and the money will be returned back to my account. But the money didn’t return to my account.

On 29th July, I got mail that my Payoneer account is closed.

I’ve talked with support agents twice. Both times they said the security team is working on my issue. They gave me a reference number: 200716018191

Now I can’t find a way to get updates on my issues. All type of support channel is turned off for my account.

I want you guys to let me withdraw the remaining balance which should be $1346.

It has been more than one month. Please consider my request, it's urgent.