I forgot my security question -> account locked

stronglongstronglong Member Posts: 7
I forgot my security question, which lead to my account locked. I tried to reset my password as written in here https://payoneer.custhelp.com/app/answers/detail/a_id/7311/~/how-can-i-reset-my-security-questions

But after click the link in the email it said that "It looks like you didn’t finish signing up. Go to the signup page and reenter your details."

I tried to as customer support but it required me to login so I don't know where to ask and get support! Please help I need my fund ASAP :((

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,969 ✭✭✭✭✭✭✭

    @stronglong Hello,

    Please reach out to our support center directly in order for them assist you with this matter. Upon using the link below you can omit logging in by clicking on the " If you are unable to log in or do not have a Payoneer Account please click Continue " hyperlink on the pop up screen.

    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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