Question on Account approval

;) :( I applied account on 9th Aug and asked for bank account name on same day and i submitted it on same day , still my account is not approved and verification center also says no pending documents.
Can anyone help
Customer ID -39372001
@Kateryna_Payoneer
@KazPayoneer
@LauraPayoneer
@GianmarcoPayoneer
@morga
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