problem while creating my payoneer account

hello sir,

i opened my payoneer account with email- [email protected] but after that i tried to log in to my email account but i failed. i think someone has changed my email address password. As a result now i cannot log in to my gmail account and also cannot get the approval of my master card as well. later on i opened another payoneer account with [email protected] but now they sent me an email saying that i already have an account. last of all neither had i received my master card nor have my card been approved. what steps should i take now in order to get my master card by new account? should i deactivate my first account? but how? please help

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