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Pending approval of the card application

Aroobamu
Aroobamu Member Posts: 5 ✭
in Ask The Community
Hi
I have made my Payoneer account through Fiverr and provided the details required by Payoneer but my Payoneer card application has not been approved since 13th August. Due to this, i cannot withdraw my Fiverr money. (It says "waiting for card issuer approval"). How to resolve this?

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hey there, to approve your card we need you to load on your account a valid proof of residence. Acceptable forms of proof of residence are government-issued ID with your name and this address, a copy of a recent bank statement, or a copy of a recent utility bill (within the past 3 months) that has your name and this address (examples of utility bills we accept are gas, water, electric, phone, cable bill, etc.); unfortunately we cannot accept mobile phone bills, credit card or visa or stamps in your passport as a proof of residence.

    *If you are renting and do not have any utility bills under your name, please provide us with a copy of your rental agreement and a copy of a utility bill under the owner's name.

  • Aroobamu
    Aroobamu Member Posts: 5 ✭
    edited August 2020
    Ok. Thank you.
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    You're welcome :)

This discussion has been closed.

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