Stuck in Step2: Approval

tkssuetcetkssuetce Member Posts: 5

Hi...I have registered in payoneer and ordered a payoneer mastercard on 19th may, on the same day i was asked for my scanned Government Id either in reply to that email or upload to a link provided in email.

 

Firstly, I have used upload link and submit the ID jpeg file. And nothing happened after it so i also attach ID photos in reply to that. I am still on 2nd step (approval).

My system refrence number is: 2566228

Yesterday i have complained about it and they issue me this refrence number LTK121530962375X

 

Kindle, approve my request.

Comments

  • [Deleted User][Deleted User] Posts: 1,698

    Card applications take several business days to be reviewed. We will notify you via e-mail once your application has been approved.

  • tkssuetcetkssuetce Member Posts: 5

    @Rita but my two friends got their processes through step2 within few hours, and that why I am a bit worried.

  • MelisaMelisa Community Manager Administrator Posts: 1,711 ✭✭✭✭✭✭✭

    Hi!

    No need to be worried: some applications may be processed faster, however, we do advise our cardholders that applications are reviewed within some business days.

    You will receive a message from our Approval Department shortly.

    I appreciate your cooperation!

    Melisa

    Payoneer Director of Community 

     

  • tkssuetcetkssuetce Member Posts: 5
    edited May 2013

    @Melisa  Thanks for your support =).

  • MelisaMelisa Community Manager Administrator Posts: 1,711 ✭✭✭✭✭✭✭

    :thumbsu:

    Melisa

    Payoneer Director of Community 

     

  • tkssuetcetkssuetce Member Posts: 5

    My request is accepted, i am on 3rd step: Delivery now.
    Thanks for you support guys.

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