Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

How can I order a new card without old card number?

Sanfur Member Posts: 1
Hi, my old card has expired a few months ago, I am trying to order a new one but is asking for the old 16 digit card number and I don't have this card anymore. I tried support but keeps sending me automatic answers. Could anyone help? Thanks a lot.


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Sanfur Hello,

    Unfortunately, you will need to contact our support center in order to proceed with the card request. If you are having trouble reaching them via email, kindly reach out to our support center via Facebook and Twitter

    Thank you.

This discussion has been closed.