problem of payoneer with jazzcash

hariskhan3421

I had an old account at payoneer which has been inactive because of the information issue its logging in but not transferring money and payoneer has said me to make a new account so i made it and now i want to connect my new account to jazzcash but the older one is not removing whenever i click on the payoneer in jazzcash it shows and error that your payoneer account is inactive.
please help me regarding this.
Thanks.

GianmarcoPayoneer

@hariskhan3421 Hello,

You will need to contact our support center to see if they can merge both account or remove the funding source.

https://payoneer.custhelp.com/app/Contact_us

Thank you.