Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Someone used my email to register to Payoneer

pissylee
pissylee Member Posts: 1 ✭
in Ask The Community
Hi,

I didn't know what Payoneer was until recently when I received an email notification saying my application to Payoneer is under review. The name stated in the email is definitely not my name. I tried to login but to no avail - it asked for details which of course are not my details. I checked on the Support Contact hotline but they accommodate calls during Mon - Sat 2 PM only. I wonder what kind of security is in place to allow this to happen. Can you please help getting the said account closed immediately?

Thanks!

Answers

  • Valentino_Payoneer
    Valentino_Payoneer Member, Administrator, Moderator Posts: 172 ✭✭✭✭✭✭

    Thank you for your message. Unfortunately we can not help you with this issue here due to security policy. Please click here to contact Customer Care. You can also contact us via Twitter or Facebook.

This discussion has been closed.

Categories