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Why I can’t use my card or even reach customer support?

reggie85
reggie85 Member Posts: 1 ✭
in Ask The Community
It says my balance is 26gbp but my card balance is 0. It took me 7 months to get the card after doing the mistake of receiving payment using this company, now they don’t let me use it. What’s wrong with this company?

Comments

  • Valentino_Payoneer
    Valentino_Payoneer Member, Administrator, Moderator Posts: 172 ✭✭✭✭✭✭

    Please kindly check if TOP UP Control is ON in your card settings. If after that funds still not drift to your card please contact customer care for further assistance.

    Please click here to message Customer Care. Feel free to contact us on Twitter or Facebook.

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