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Fiverr funds withdrawal successful but Payoneer shows here 00

matabibrahim
matabibrahim Member Posts: 3 ✭
in Freelancers
I clicked bank transfer from my Fiverr account on dated 9-8-2020 and now Fiverr shows there withdrawal successful while on the other hand still Payoneer showing zero balance when I log in to my Payoneer account. Please help me with this issue.

Comments

  • matabibrahim
    matabibrahim Member Posts: 3 ✭
    The last email received from Fiverr is this:

    Juan (Fiverr Customer Support)

    Aug 22, 2020, 9:39 AM EDT

    Hi again,

    We surely get this but as mentioned by Payoneer, the issue was that your bank account ending in 0000 is blocked so the funds were not finally transferred by Payoneer to your own bank account.

    In this case, you need to confirm once again with Payoneer and make sure the funds are sent back from Payoneer to Fiverr. Once you have this confirmation, please reach back to us with a screenshot displaying this and we will surely assist you further.

    Keep us posted.
    Juan | Fiverr Customer Support
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