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Verification Documents

edrina
edrina Member Posts: 2 ✭
in Ask The Community
I really want to withdraw my funds but i always received emails to provide verification documents. Its been two weeks of uploading documents and yet they always ask for more proof. I already uploaded my bank statement to verify my billing address but now they want information about proof of dormitory. I dont live in our university, I only work here and Im using my work address as billing address. Because here in Samoa, our address is the name of the village we live and thats it. What exactly other proof do you want. My ID already has the village name and thats the only address I have. We dont have street names or any zip codes. Please advise on what to do to verify my address. Proof of address is in the drivers licence I sent when my account was created. Proof of working address is in the bank statement I already sent. Waiting for your advise asap

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