Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit


Rio Member Posts: 2
Despite im using high end camera, payoneer still rejected my national ID and keep told me there is a difference of birth date, contacted CS with no response at all, please help because i hava a big payment pending because this one


  • jawafa699
    jawafa699 Member Posts: 32 ✭✭

    u sure the birth date u used to open ur Payoneer is matched to birth date in Your national ID that u uploading?

    ** Small Helper !**

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Rio Hello,

    if there is an a date of birth mismatch you will need to reach out to our support center with a clear ID and an explanation as to why the birth dates do not match.

    Thank you.

This discussion has been closed.