Very recently I have activated my card with last 4 digits are "4183". I have loaded my Payoneer card with a third party service provider "Goldexpay.com" on 05/20/2013, in exchange for Liberty Reserve. That was my first attempt as a token trial. unfortunately, I have received an email from Payoneer customer support referring ticket No.-LTK1215301015011X earlier today. The email exactly quoted as below"
"Dear Mohd Ali Hassan,
Your ticket code is LTK1215301015011X. Please use this code in any further communication.
The purchase return of $25.30 that was made on your card on 05/20/2013 tripped a rule in our database and caused your card to be blocked.
Purchase returns to the Payoneer card are only allowed if the original purchase was made with the card.
Please contact the merchant to have the purchase return transaction reversed.
Additionally please provide us with an explanation of the sequence of events that caused the purchase return to be loaded to your Payoneer card without a corresponding purchase transaction.
Payoneer Customer Support"
Now please clarify me the incidence as I am new here and my next course of action. I have also sent an email to the third party I've mentioned earlier for necessary action.