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suspended because of due to an extended period of inactivity

muslihm
Member Posts: 1 ✭
Dear sir,
My Account had been suspended due to an extended period of inactivity and expiration of master card, I can still log in to my account, but no details or any options available, I contact Payoneer with a two emails and got inquiry: #200827-026078 and inquiry: #200827-026363, I got two automated emails advising me to open a new account with another email address if my account is closed, the problem is that I can still log in to my account and I dont want to get banned by Payoneer due to having two accounts, I cant close my original account to start going ahead with opening a new account before I a get sure that my account is closed and I am allowed to open a new one, my Customer ID: 11093478, and my account is not in activity for a long time, no master cards is active or valid in my account and no virtual or global banck accounts are available, please advice and accept my best wishes
My Account had been suspended due to an extended period of inactivity and expiration of master card, I can still log in to my account, but no details or any options available, I contact Payoneer with a two emails and got inquiry: #200827-026078 and inquiry: #200827-026363, I got two automated emails advising me to open a new account with another email address if my account is closed, the problem is that I can still log in to my account and I dont want to get banned by Payoneer due to having two accounts, I cant close my original account to start going ahead with opening a new account before I a get sure that my account is closed and I am allowed to open a new one, my Customer ID: 11093478, and my account is not in activity for a long time, no master cards is active or valid in my account and no virtual or global banck accounts are available, please advice and accept my best wishes
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