Payoneer Card - Pending Approval

syedbilal07
syedbilal07 Member Posts: 6 ✭
in Ask The Community
Hello To The Community,
I need some help regarding card. I ordered the card on 18 August but it is stuck in "Pending Approval". It's been 7 days. I also opened a support ticket two days ago but no reply. Any help please? I have no open requirements left. Please see the attached images link

https://imgur.com/a/evcJ7CO

Comments

  • alsjo
    alsjo Member Posts: 2 ✭
    Hi there, I have the same issue. My card was ordered on 18 of July. Here is my post: https://community.payoneer.com/en/discussion/69350/card-is-pending-for-approval-for-26-days#latest

    I also have no open requirements in the Verification Center. The issue with the support center is that there is no option for this issue, so you can't open ticket specifically for this issue. There are 2 options:
    "Why can't I order a prepaid card?" // my card is ordered and is pending for approval
    "How do I activate my card?" //card wasn't shipped

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