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Card Approval is Pending

9th August, I tried to re-issue card as my card will expire in June 2020.
Due to new shipping address, Payoneer asked docs to send for verification.
I have sent the govt. issued photo id for verification.
The card request is still pending for approval. Already a week is gone.
I can't withdraw my money also.
I need to get my card fast. Please, someone help me to resolve this issue.

My Customer ID: 22099127


  • wendyannowen
    wendyannowen Member Posts: 2
    I am in the same situation. It has been months. I keep sending documents and they alsways find some excuse to not verify them. I can't withdraw my money either