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Payoneer will not let me withdraw my money

Payoneer will not let me withdraw my funds. They asked me to renew my card, which I did. They then asked me for proof of residence which I sent. They said they couldn't read the document. I sent another and they said it was out of date, even though it was only 2 months old. Then they asked me to request renewal of card which I've already done. It's just going around in circles.
I knew then that my money was gone, I would never see it again. I have deleted Payoner from my Amazon account and will lodge a complaint with
I will also start posting on all the author groups I am a member of, warning people not to use Payoneer, and if they do use it, to switch to another company. They used to be reputable, but not any more. BEWARE!
Customer ID 4958507


  • wordprono
    wordprono Member Posts: 3
    More hard to believe is the new duration it takes for a complain to be responded to. I've had one sent way back on the: 18th. Till today, I haven't received a single response. Little things like these damage a company's reputation. Payoneer should know better