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Upcoming transactions Transactions that have not affected your balance yet

opalgrpt Member Posts: 1
its been 10 days now! it keep saying upcoming transaction pending, however our payment gateway said its completed, also I keep getting email asking me to provide website where it mention my first name and last.but Im not the owner of the website I'm just a freelancer working for him. since I wasn't aware this could happen to Payonner, I could have try other option. now I'm stuck what to do, please advise


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hey! We see our payment department requested further information in order to approve the payment. Please wait 3-5 business days for their review and update via email about the payment status.

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