Why the love chat disabled for me?

ahmedramadan282999ahmedramadan282999 Member Posts: 11 ✭✭
Hello, Why i dont have the live chat option in my account, also when i go direct to the live chat link: https://payoneer.custhelp.com/app/chat/chat_landing
and connect to the chat it gives me this message:

Thank you for contacting Payoneer Customer Care!

If an agent is not available within 5 minutes, you will have the option to send your inquiry via webform or to continue waiting.

Then after 1 minute i get this:
Status: Canceled
Your chat request has been canceled. Please visit our Support Center to contact us.

Comments

  • [Deleted User][Deleted User] Posts: 1,302

    Hi there @ahmedramadan282999 Currently during these times, the live chat option is subject to both eligibility and availability. If you do not see this option, it is best to call our team for assistance.

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