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Payoneer bank account details

pegasus29
pegasus29 Member Posts: 2 ✭
in Ask The Community
This is getting frustrating. A friend set up an account with Payoneer 2 weeks ago. She was approved on August 25 ... over a week ago, and the email stated: "Ready to get started? Sign in to your account now and start receiving payments from companies around the world." BUT she has not been issued with a US bank account number and I can't upload her book to Amazon. Has the system changed since I opened my own Payoneer account 5 years ago? Can she simply put her Payoneer account number into Amazon as 'bank details', or do we have to wait to be notified of a US bank account?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @pegasus29 Hello,

    Your are referring to our Global Payment Service details. Some clients won't have this feature enabled upon approval of the account. If you wish to have this feature enabled, you will need to contact our support center directly so they proceed with your request:

    https://payoneer.custhelp.com/

    Thank you.

This discussion has been closed.

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