Payoneer Card Pending Approval

sooper1975

Hello,

My Payoneer id is 4006619,

My new card was supposed to be arrive on 1st April but I didn't received the card. So I applied for duplicated card. payoneer asked for residential address proof, which I have already submitted more than two weeks ago.

Since that no card dispatched to me and still the status appearing in my card as " pending approval".

It has been spent months in this cumbersome and useless process and I am waiting for the card arrival.

Please help and resolve the issue

LauraPayoneer

Hey there, the card was not issued. You need to provide relevant proof of residence.

Acceptable forms of proof of residence are government-issued ID with your name and this address (issued in the last 12 months), a copy of a recent bank statement, or a copy of a recent utility bill (within the past 3 months) that has your name and this address (examples of utility bills we accept are gas, water, electric, phone, cable bill, etc.); unfortunately we cannot accept mobile phone bills, credit card or visa or stamps in your passport as a proof of residence.

*If you are renting and do not have any utility bills under your name, please provide us with a copy of your rental agreement and a copy of a utility bill under the owner's name.

sooper1975

Hey Laura!

Thanks for your prompt response. I have submitted my Govt Issue ID with name and address. Additionally I have also attached Bank statement both are confirming my address.

Please process it at the earliest.

Thanks

TaniaBegom

Please help my account Approved process

sooper1975

I have uploaded the docs as required but again not pass through. What is going on, I am using this address since last many years and the same is given on Payoneer Since last many years.

Why Payoneer verification struck me?

I am uploading valid proves again and again no response?

I have neither any objection detail or what is criteria?




please tell me what is the issue?

AlexS134

Hello there, my customer ID 31396609
Recently I ordered a prepaid card and just realized that I messed up with the address verification document. ( just added a wrong one)
Now, I have the right one. How long does it approximately could take to start the verification procedure again?
Thanks in advance.

miljenium

Hello,

My Customer ID is 36435477

My address verification document is Approved but on my Payoneer Cards it still says that card is "Pending approval". I don't have anything else to submit on my account

Please help and resolve the issue