Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Payoneer Card Pending Approval

sooper1975
Member Posts: 6 ✭
Hello,
My Payoneer id is 4006619,
My new card was supposed to be arrive on 1st April but I didn't received the card. So I applied for duplicated card. payoneer asked for residential address proof, which I have already submitted more than two weeks ago.
Since that no card dispatched to me and still the status appearing in my card as " pending approval".
It has been spent months in this cumbersome and useless process and I am waiting for the card arrival.
Please help and resolve the issue
My Payoneer id is 4006619,
My new card was supposed to be arrive on 1st April but I didn't received the card. So I applied for duplicated card. payoneer asked for residential address proof, which I have already submitted more than two weeks ago.
Since that no card dispatched to me and still the status appearing in my card as " pending approval".
It has been spent months in this cumbersome and useless process and I am waiting for the card arrival.
Please help and resolve the issue
0
Comments
-
Hey there, the card was not issued. You need to provide relevant proof of residence.
Acceptable forms of proof of residence are government-issued ID with your name and this address (issued in the last 12 months), a copy of a recent bank statement, or a copy of a recent utility bill (within the past 3 months) that has your name and this address (examples of utility bills we accept are gas, water, electric, phone, cable bill, etc.); unfortunately we cannot accept mobile phone bills, credit card or visa or stamps in your passport as a proof of residence.
*If you are renting and do not have any utility bills under your name, please provide us with a copy of your rental agreement and a copy of a utility bill under the owner's name.
0 -
Hey Laura!
Thanks for your prompt response. I have submitted my Govt Issue ID with name and address. Additionally I have also attached Bank statement both are confirming my address.
Please process it at the earliest.
Thanks0 -
Please help my account Approved process0
-
I have uploaded the docs as required but again not pass through. What is going on, I am using this address since last many years and the same is given on Payoneer Since last many years.
Why Payoneer verification struck me?
I am uploading valid proves again and again no response?
I have neither any objection detail or what is criteria?
please tell me what is the issue?0 -
Hello there, my customer ID 31396609
Recently I ordered a prepaid card and just realized that I messed up with the address verification document. ( just added a wrong one)
Now, I have the right one. How long does it approximately could take to start the verification procedure again?
Thanks in advance.1 -
Hello,
My Customer ID is 36435477
My address verification document is Approved but on my Payoneer Cards it still says that card is "Pending approval". I don't have anything else to submit on my account
Please help and resolve the issue0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups