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Can't withdraw money to bank account as funds are stucked in expired card

aadilch99
aadilch99 Member Posts: 2
edited September 2020 in Ask The Community
Hi, despited of talking to an agent on live chat, sending a message to the Facebook page, sending a message to support, I am unable to withdraw funds as all of the funds are currently in my expired card.
while making a withdrawal, I am getting the following error:
"We’re sorry but the application has encountered an error in processing your request. Please try again later."
I want to remove my expired card so that all funds are available in USD Payoneer account for withdrawal to my bank without having any card linked to my account.
I can't wait for a new card arrival and activation because I need my funds on an urgent basis due to the medical of my father. Please help!
Customer ID 23322539
Mohammad Adil Shabbir
Digital Marketing | Social Media Management
P: 3327299569
E: [email protected]

Comments

  • aadilch99
    aadilch99 Member Posts: 2
    The problem is resolved as the support team removed my expired card from my account. Thanks
    Mohammad Adil Shabbir
    Digital Marketing | Social Media Management
    P: 3327299569
    E: [email protected]
  • afghan_part
    afghan_part Member Posts: 2
    Hi, we have the same problem hope they can resolve my expired card from my account. I am unable to withdraw funds. While making a withdrawal, I am getting the following error also:
    "We’re sorry but the application has encountered an error in processing your request. Please try again later."
    I want to remove my expired card so that all funds are available in USD Payoneer account for withdrawal to my bank without having any card linked to my account.
    My CustomerID:
    19456972
  • altank
    altank Member Posts: 5
    Same here. i can't withdraw money to bank account. i need to transfer money. Here is my Customer ID 16775168
  • zanio
    zanio Member Posts: 3
    Good day,

    Please I would also like to transfer all funds from my expired prepaid USD card to my USD account.

    I no longer want to use the prepaid card henceforth.

    Customer ID: 21689150

    Thanks
    Aniefiok Akapn
  • zanio
    zanio Member Posts: 3
    edited September 2020
    Good day,

    Please I would also like to transfer all funds from my expired prepaid USD card to my USD account.

    I no longer want to use the prepaid card henceforth.

    Customer ID: 21689150

    Thanks
    Aniefiok Akapn
  • SarmadFarid
    SarmadFarid Member Posts: 3
    Good day,

    Please I would also like to transfer all funds from my expired prepaid USD card to my USD account.

    I no longer want to use the prepaid card henceforth.

    Customer ID 15380189

    Thanks
    Sarmad Farid
  • kuhaly72
    kuhaly72 Member Posts: 4
    Hello there.
    I too almost have the same circumstances.
    Please I would also like to transfer all funds from my expired USD Payoneer card to my EUR Payoneer card of the same account.

    Customer ID: 8597991
    Thanks,
    Sherin Afroze
  • ganioshidipe
    ganioshidipe Member Posts: 1
    edited October 2020
    I have similar issue. I have been trying to withdrawal my fund. Please help me deactivate my expired USD payoneer card so that I can withdrawal my fund.

    I urgently need the money.

    Customer ID: 19769143

    Thank you

    Ganiyu Oshidipe
  • juliepraise
    juliepraise Member Posts: 3
    Please help also I have a problem in withdrawing funds to the bank,Everytime I try to withdrawal the message come "look like we have a problem try again later"
    I opened the account in March and I received funds up to now am never successfully in withdrawing..
    Customer ID36837244
  • efleurine
    efleurine Member Posts: 10 ✭✭
    Hi any Payoneer Support.

    I have the same issue here with a pending transaction from Sep 22 and a block balance from my expired card. If you could remove this expired card from my account too. That would help I hope get the transaction in and me transfer the fund to a bank account.

    Thanks

    Customer ID 16939232
  • Royalseed
    Royalseed Member Posts: 1
    Please my card has expired and my USD account blocked. I no longer need the card now. Kindly close the card for me.. Please I want my account to be expanded to have the USD balance, so the payment can process and reflect to a USD balance.

    Here is my ID number: 427617
    Thanks for your usual dispatch and urgent response
  • tigranmur
    tigranmur Member Posts: 4
    Good day,

    Please I would also like to transfer all funds from my expired prepaid USD card to my USD account.

    I no longer want to use the prepaid card.

    Customer ID 16801211

    Thanks
    Tigran Muradyan
  • Musharib88
    Musharib88 Member Posts: 3
    I want to remove my expired card so that all funds are available in USD Currency Payoneer account for withdrawal to my bank.
  • sajid4423
    sajid4423 Member Posts: 2
    My payment is also stuck in USD currency. I am unable to transfer my payment to bank.
  • sajid4423
    sajid4423 Member Posts: 2
    i also want to remove my expired card from my account.
  • PenyaniPhiri
    PenyaniPhiri Member Posts: 1
    Hope y’all doing great! I have the same issue my money has been stuck on my expired card and I would love to withdraw it please help me cause its really urgent.

    Customer ID: 18415448

    Thank you!
  • imranmunawar
    imranmunawar Member Posts: 1
    Hello there.
    I too almost have the same circumstances.
    Please I would also like to transfer all funds from my expired USD Payoneer card to my Payoneer account balance so that I can withdraw to the bank.

    Customer ID: 23731491
    Thanks,
    Imran Munawar
  • oyedejionline
    oyedejionline Member Posts: 7
    There was aHello!

    When I'm trying to withdraw funds from USD card to bank account, I can't because I can only withdraw from EUR and GBP currency to bank account. Anyone knows what have I to do? Looks like if I've USD currency disable to withdraw.

    Please I would also like to transfer all funds from my expired prepaid USD card to my USD account.

    I no longer want to use the prepaid card henceforth.

    Customer ID: 17789019

    Thanks
    Osunlaja Ismaila

    Regards!n error rendering this rich post.
  • oyedejionline
    oyedejionline Member Posts: 7
    Hello!

    When I'm trying to withdraw funds from USD card to bank account, I can't because I can only withdraw from EUR and GBP currency to bank account. Anyone knows what have I to do? Looks like if I've USD currency disable to withdraw.

    Please I would also like to transfer all funds from my expired prepaid USD card to my USD account.

    I no longer want to use the prepaid card henceforth.

    Customer ID: 17789019

    Thanks
    Osunlaja Ismaila

    Regards!
  • oyedejionline
    oyedejionline Member Posts: 7
    Please help! This is my first time of using Payoneer for payment and this experience is annoying