Amazon Associates payment reversed

mutingumutingu Member Posts: 5
Hello, Amazon Associates US has been sending my payments but it has never reflected on my account. when I first connected, I got an email from Payoneer that Amazon send you 0.00 USD just to confirm that my details were right. but the subsequent payments have never reflected on my account for over a year now.
Ive been trying to reach you but you take ages to reply.

when I contact their customer support, they say
I checked the status of your most recent payment, which was to be paid via direct deposit, and found that the payment was returned as undeliverable by your financial institution.

I have no idea why the money does not reach my account, yet the test for 0.00 USD message was successful.

Customer ID 15956802
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