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How can I withdraw remaining funds from my closed payoneer account?

mdibrahimkholil
mdibrahimkholil Member Posts: 3
edited September 2020 in Ask The Community
A few days ago my payoneer card was blocked and I got this email:

"We regret to inform you that you can no longer receive payments to your Payoneer account, due to a violation of Payoneer’s Terms & Conditions.
You can still access and withdraw the funds that are already in your Payoneer account, but you can no longer accept new payments. Additionally, you cannot make payments to other Payoneer users.
Once the funds in your Payoneer account have been depleted, your account will be closed.
We apologize for any inconvenience.
Thank you,The Payoneer Team"

Now, the question is:

1. How can I withdraw my remaining funds from Payoneer? Even my card is blocked.
2. How can I re-open/unblock my Payoneer card?

Thanks in advance!