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Payoneer Card Stuck On Pending

With due respect,
I ordered card on August 18 but it is stuck in "Pending Approval", Recently Payoneer team said that my Photo ID is blurry although i have scanned it. Please resolve the matter.
1. My Support Ticket No # 200907-014204
2. My Support Ticket # 200825-020397

See the image https://imgur.com/a/juQff8e