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I need to reopen my payoneer account

I registered for payoneer in around 2013.. I got my card but i did not earn any money so i did not activate my card. And i did not use payoneer for anything etc.
But now i need to get payoneer account and card since i am about to receive some payments.
But when i tried logging into my account. My card status is blocked(it was blocked before expiry date)
And i am not able to see my bank accounts. When i click bank accounts. It says no bank accounts available. Contact us.