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I deleted an account and can't add another

RafaellaCardoso
RafaellaCardoso Member Posts: 2 ✭
in Ask The Community
Hello, I'm having trouble adding a new bank account. I deleted the old Paypal account because I didn't use it and now I can't add any bank accounts anymore. I have money to receive and I cannot transfer it for that reason. How should I proceed?
Please, I need help, I tried it by email and I just get an automatic message. Through the chat and facebook I also had no answer!!!!

Thanks

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hey @RafaellaCardoso, your account is connected to Appen. The change of method of payment from Paypal to bank account needs to be done in our end. We sent your request to our account department, they will review it and contact you via email in the next few days.

  • OCHORNA
    OCHORNA Member Posts: 2 ✭
    Hello @LauraPayoneer . I am having the same issue, I have tried to change from my Paypal to my local bank account. I was able to delete the Paypal, but it does not offer me any option to add neither my bank nor my Paypal back. How can it be done please?
  • RafaellaCardoso
    RafaellaCardoso Member Posts: 2 ✭
    @LauraPayoneer Thank you Laura, I will be waiting for the email.
  • whatever
    whatever Member Posts: 1 ✭
    Hello, same problem here, my account is also connected to Appen. Could you change my payment method, please?
  • payonuser23
    payonuser23 Member Posts: 3 ✭
    I have exactly the same problem and would like to have some help too :/

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