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Payoneer has the worst customer service I have seen so far

:'( My upcoming transaction has been pending for more than 8 days. While payoneer says transactions complete usually in 2 to 5 days. Have been trying contact payoneer support through email, send message, live chat (waited like half an hour), and still no response other than automated replys.
I had to do many other transactions but they all are being delayed because of this