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When my account will be verfied?

kiranmai Member Posts: 1
Hey, I created my Payoneer account in August. I have submitted the required documents in the Verification Center. However, my documents have not been verified yet. I haven't received an email from Payoneer regarding this and I couldn't get into Live Chat because it would prompt with the Status canceled message.

My question is, how long does it take for the verification of documents? When will my account be verified? This is holding me back from receiving payments from my clients. A friend of mine suggested not to receive any payments until my account has been verified because you can't withdraw it and the money is stuck. So, can anyone please let me know when will I be through this? ID: 39665568

Thank you.