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Why's my account not been approved even after several days of submitting required information?

It's been 8 days since I submitted the required documents that were asked for the verification and hasn't been notified about any progress or approval since then. The customer service gives automated replies which says "it typically takes 3 days to review the application". It's a request to payoneer team to review my application and update me about my account as soon as possible as I'm in a desperate need of money.
Thank You