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Payment declined after 1 week

Hasan9t Member Posts: 1
My employer sends with my monthly salary 1st time on payoneer, last week on sunday. the payment was is process from last 5 days and after a week now i have got an email that my payment is declined due to additional information not provided in time. Now, i dont know whose information you are asking about my information or the one who sent me money(clarify please). if it is from my side then why i didnt get any email within last week that i have some information missed. please tell me the reason clearly how can i get my salary from which side the required things are missing. i am giving all the references please check and let me know asap. and please tell when will the money return back to employer account.

Customer ID - 39726668
ID of last unsuccessful payment - 217836174
Request ID - 4843675