My balanced are blocked. What are the reasons of it?

BROCCOLILLC

Hi,

Firstly I would like to say that I have been using Payoneer for more than one year as a business account and I am very happy with your service.

But today I logged into my account and I realized that all of my balances were blocked. I did not understand the reason because I did not do anything different. This is my business account and I do all of my business financial operations with that account. Please let me know what is going on, why my balances were blocked and how many days it will take. I just learned from kind customer service that this is regular internal investigation and my account is under review. And please explain me this internal procedure.

Thanks for your understanding,

Best regards,