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I have pay 297 euros for Payoneer account member and he didnot receive the payment afert 7 days ?

Bignjara Member Posts: 1
I have send 297 euros to advance to pay a laptop and Payoneer didn't send the pâyment to the other Payoneer account member after 7 days now. I don't know why. And when I ask support, they say I must wait 2-5 days. At the time I write this text, it was 7 days now and there is no feedback about the payment, and the person I suppose to send the 297 euros are waiting for this payment. I think, if Payoneer didn't want authorize this payment, would give then a reason and after, I can use my money for my own, it is my RIGHT.