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This is so disrespectful

Amr_Y
Amr_Y Member Posts: 14 ✭✭
in Ask The Community

I've submitted a new document for the 5th time since a week ago and I got no response! Why is that? How much time should it take to review my submission???

Comments

  • SFT
    SFT Member Posts: 10 ✭✭
    No response from requesting a Canadian global account, as well. It said it would take three days, it's been 5 1/2 and this needs to get done, I need to be paid and I'd rather not take a hit from US conversion.
    There's no way to even get help, you have to register a separate account on here and just hope they read the forums?
  • Amr_Y
    Amr_Y Member Posts: 14 ✭✭

    @SFT I'm thinking why we don't sue them?

  • eimyrabiah
    eimyrabiah Member Posts: 3 ✭
    Same here, my case has not resolved since a year and I'm still waiting !!!
  • SFT
    SFT Member Posts: 10 ✭✭
    > @eimyrabiah said:
    > Same here, my case has not resolved since a year and I'm still waiting !!!

    A year? Okay. That does not make me hopeful about using Payoneer. It doesn't sound like they get things done on time or professionally. Since moving our money around isn't a joke, I'd like to work with a company that takes this seriously.
  • SFT
    SFT Member Posts: 10 ✭✭
    You can't even use Live Chat right now. It cancels itself.
  • SFT
    SFT Member Posts: 10 ✭✭
    edited September 2020
    I finally got through.

    Not eligible to use Canadian funds because I am Canadian. No, really, that's the answer. Only non-Canadians who have a Canadian bank account are allowed.

    Is this a practical joke of some kind?

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