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Account blocked because I have another account which I forgot I created. How to delete old one?

mrtavmi5 Member Posts: 1
I wanted to open my payoneer account month ago. I got the message that I already have a payoneer account. I don't know the username or mail of that account. Tried to contact live chat but my request always get canceled. What should I do so I can only use this new account? I tried contacting support center, explained them the situation. I got resolved status, but when I try to login on payoneer home page I always get account blocked message. Please help